By offering ratings and reviews to visitors to your web site you can actually increase conversions and drive revenue.

Statistics indicate that more and more consumers read reviews before making a purchase. You can drive increased traffic and simplify the buying process by giving your customers access to honest product reviews contributed by similar shoppers.

Solutions Benefits:

Increase Sales:
Users most often leave a site because product detail pages do not have enough research information. Shoppers have indicated they trust reviews from fellow consumers more than they trust manufacturer specs or retailer content. The reviews provide relevant research information and help customers make purchasing decisions without leaving your site.

Attract New Customers:
Shoppers searching Google, Yahoo, or other search engines are more likely to enter a search term that matches keywords from customer generated reviews. As a result, a site with customer reviews ranks higher in organic (non-paid) search results and attracts more potential buyers to the site.

Enhance Customer Satisfaction:
When consumers read customer reviews, they are better educated about what to expect from a purchase. Thus they are more likely to buy a product that meets their expectations. Reviews enable more informed purchases which reduces the number of returned items.

Optimize Product Catalogue:
Reports pinpoint products with the lowest and highest ratings. Consistently underperforming products can either be improved or removed from the catalogue while highly rated products can be promoted.

Solution Features:

Ratings and Reviews:
Shoppers can rate products on a scale from 1-10 and are also encouraged to write a review of the product. The images used to display ratings can be customized to match your brand or can default to the traditional stars.

Seamless Integration:
The end-user does not know our software is managing reviews. The review data is returned as a simple number or text and can be customized to match your site's existing brand standards.

Most Helpful:
With one click, shoppers researching products can indicate whether or not a review was helpful. Reviews can then be sorted to display either the most helpful or the most recent.

User Loyalty:
Our User Loyalty feature tracks how many reviews a shopper has submitted and how helpful those reviews have been to other shoppers. Clients can use this feature to identify their most loyal contributors. Additionally, shoppers reading reviews know more about who is writing the review.

Review Approval:
You select how reviews will be approved for posting on your site. One popular approval option sends all reviews to a queue for approval. Another option approves all posts and allows users to flag inappropriate content.